FESCO Tasks & Services

In Pakistan, the Faisalabad Electric Supply Company (FESCO) is largely in charge of energy distribution in its designated region, which includes Faisalabad and the surrounding districts. The following are the key functions and tasks of FESCO:

  • Electricity Distribution: FESCO is responsible for distributing electricity to residential, commercial, and industrial consumers under its jurisdiction. This comprises managing the distribution network, which includes power lines, transformers, and substations.
  • Infrastructure Maintenance: The organization is responsible for maintaining and modernizing the electrical distribution infrastructure to ensure the power supply’s dependability and efficiency. This includes routine inspections, repairs, and the installation of new equipment as needed.
  • Billing and Revenue Collection: FESCO invoices consumers for electricity use and collects payment from them. This process involves reading meters and issuing bills.
  • New Connections: FESCO improves the process of providing new electrical connections to clients. This includes processing applications for new connections, installing meters, and adding new consumers to the current distribution network.
  • Complaint Resolution: FESCO responds to consumer complaints concerning electricity supply, billing, and other service issues. The firm frequently operates customer service centers to assist clients with their concerns.
  • Load Management: FESCO is responsible for load management, which comprises allocating and distributing electricity to different areas based on demand. To prevent system overloads during high demand periods, load shedding or managed power outages may be used.
  • Compliance with Regulatory Standards: FESCO observes the regulatory framework established by the National Electric Power Regulatory Authority (NEPRA) and other relevant agencies. This involves adhering to established tariff structures, safety standards, and other norms governing the electrical industry.
  • Anti-Theft Measures: FESCO works to prevent electricity theft, unauthorized connections, and other infractions of the law. This helps to ensure the company’s financial viability and equitable distribution of electricity.